Terms of Use
Effective May 21, 2026
These Terms govern your use of the Chiari Companion mobile application ("the app"), provided by Creative Factory. By installing or using the app you agree to these Terms. If you do not agree, do not use the app.
1. What the app is
Chiari Companion is a personal organization and record-keeping tool. You enter information about your symptoms, headaches, medications, medical records, surgeries, and appointment questions, and the app helps you keep it organized on your iPhone.
2. Not medical advice
The app does not provide medical advice, diagnosis, imaging interpretation, treatment recommendations, surgery recommendations, medication recommendations, or emergency detection. Any text the app generates from your entries — including summaries, pattern observations, and visit-prep notes — is descriptive of your own input, not clinical guidance.
Always consult a qualified clinician (such as your neurologist or neurosurgeon) for medical decisions. In an emergency, contact your local emergency services.
3. Your responsibilities
- Review the accuracy of any information you enter before relying on it or sharing it with a clinician.
- Keep your device secure (passcode, biometric lock) since the journal is stored locally.
- Use the app only for lawful, personal purposes.
- Do not use the app on behalf of someone else without their informed consent.
4. Account & data
The app does not require an account. Your journal is stored on your device. See the Privacy Policy for full details on how data is handled.
5. Subscriptions & purchases
Some features are offered as a paid subscription through the Apple App Store. Pricing, billing, renewal, cancellation, and refunds are governed by Apple's standard terms. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period in your Apple ID Subscription settings.
See the EULA for additional license terms covering paid functionality.
6. Intellectual property
The app, its design, and its content (other than information you enter) are owned by Creative Factory and protected by applicable copyright and trademark law. You receive a personal, non-transferable, non-exclusive license to use the app on devices you own or control, subject to these Terms and the EULA.
7. Disclaimer of warranties
The app is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. Use is at your own risk.
8. Limitation of liability
To the maximum extent permitted by law, Creative Factory shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of or inability to use the app. The total cumulative liability shall not exceed the amount you paid for the app in the 12 months preceding the claim.
9. Changes to the app or Terms
We may modify the app and these Terms over time. Continued use after changes are posted constitutes acceptance of the updated Terms.
10. Termination
You may stop using the app at any time by uninstalling it. We may suspend or discontinue the app or any feature at any time. Sections that by their nature should survive termination (intellectual property, disclaimers, limitations of liability) will survive.
11. Governing law
These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles. Any dispute shall be resolved in the courts of İstanbul, Türkiye, except where applicable consumer-protection laws give you the right to bring proceedings in your country of residence.
12. Contact
Questions: hi@creativefactory.tr