End User License Agreement

Effective July 2, 2026

This End User License Agreement ("EULA") is between you and Creative Factory regarding your use of the Chiari Companion mobile application ("the Licensed Application") on a supported iOS or Android device. By installing or using it, you agree to this EULA.

1. Acknowledgment

This EULA is between you and Creative Factory, not Apple Inc. or Google LLC. Creative Factory is responsible for the Licensed Application and its content, subject to applicable store terms and law.

2. License grant

Creative Factory grants you a personal, limited, non-exclusive, non-transferable license to use the Licensed Application on supported devices you own or control, as permitted by the Apple App Store or Google Play terms applicable to your download.

3. Permitted use

The Licensed Application is licensed for personal, non-commercial use as a journaling and record-keeping tool. You may not:

• Reverse-engineer, decompile, or disassemble the Licensed Application except as expressly permitted by law;
• Rent, lease, sublicense, or redistribute the Licensed Application;
• Use the Licensed Application to provide medical services to third parties;
• Use the Licensed Application in any way that violates applicable law.

4. No medical use

The Licensed Application is not a medical device. It does not diagnose, treat, cure, prevent, monitor for clinical purposes, or detect any disease or condition, and it does not provide medical advice. Any output it produces (summaries, patterns, exports) describes information you entered and must not be used as a substitute for professional medical judgment.

5. Subscriptions & in-app purchases

Some features require a paid subscription or one-time purchase. Apple or Google bills and manages the purchase under the applicable store terms. Manage renewal or cancellation in the store account used to purchase.

6. Maintenance & support

Creative Factory is responsible for maintenance and support as described here or required by law. Apple and Google have no obligation to provide maintenance or support.

7. Warranty

The Licensed Application is provided "as is" to the maximum extent permitted by law. Creative Factory is responsible for any non-disclaimable product warranty. Store refund rights remain governed by the applicable Apple or Google terms and consumer law.

8. Product claims

Creative Factory, not Apple or Google, is responsible for addressing claims relating to the Licensed Application, including product liability, regulatory, consumer-protection, and privacy claims, to the extent required by law.

9. Intellectual property

Creative Factory, not Apple or Google, is responsible for investigating and addressing third-party intellectual-property claims concerning the Licensed Application, to the extent required by law.

10. Legal compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

11. Store terms and beneficiaries

If you obtained the Licensed Application through Apple's App Store, Apple and its subsidiaries are third-party beneficiaries of this EULA and may enforce it. If you obtained it through Google Play, your use is also subject to the Google Play Terms of Service.

12. Termination

This EULA is effective until terminated by you or Creative Factory. Your rights under this EULA will terminate automatically if you fail to comply with any of its terms.

13. Contact

Questions: hi@creativefactory.tr